FAQ

• Q: Where is my order?
• Q: The item I want is sold out. Is it coming back?
• Q: What does it mean if an item is available for Preorder?
• Q: What if I need to change or cancel my order?
• Q: My item arrived damaged — What should I do?
• Q: Can I exchange for a different size?
  
• Q: How can I return my order?
• Q: Do you offer instant refunds?
• Q: Do you have any offline store locations?
• Q: How can I guarantee that the product I purchased is authentic?
• Q: What is Cult Gaia doing to combat counterfeiting?
• Q: Can I report a counterfeit website?
• Q: Where can I find your Privacy Policy?
• Q: What is Cult Gaia Eau De Parfum?
• Q: What are the ingredients of your perfume?
• Q: Are your perfumes clean?
• Q: How do you apply Cult Gaia perfume?
• Q: Are there complementary fragrance products available?
• Q: Do you ship fragrance to my country?
• Q: What is your fragrance return policy?